istation provides students a fun interactive environment in which to learn – called The Imagination Station. istation is committed to protecting your privacy and that of your student’s while providing you with the most useful and enjoyable experience possible when using The Imagination Station and our Web site. We will only collect, store, and use your personal information for defined purposes such as to provide access to The Imagination Station and to provide customer service and support. We do not sell your personal information. istation is also committed to complying fully with the Children’s Online Privacy Act of 1998. At any time you may contact istation with any privacy questions or concerns that you may have. Our goal is to ensure the highest level of security and confidentiality.  Our information collection and privacy practices are described below.

Our policy is only to collect information from users of The Imagination Station that is necessary to use the program. It is necessary to collect school name, school district, and the first and last name of each student, the student’s district/school issued identification number, and their teacher’s name and email address. This information is typically provided by the classroom teacher using The Imagination Station.

Schools or persons affiliated with a school requesting a “free pilot” are asked to provide information that will enable us to assist in providing service and to follow up on the “free pilot.” Information requested may include a first and last name, title, school and school district name, address including state and zip code, and an email address or telephone number. For “free pilot” users, the only information maintained is the information necessary to use the program and email address. 

The Imagination Station provides students with an individualized course of study. To direct a student’s instruction, we must collect responses to interactive activities and assessments. This information may be transmitted to istation over the Internet multiple times while the student is actively using The Imagination Station.

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The personal information you provide will be kept confidential and used for participation in The Imagination Station as authorized by a school district to provide support services and to provide information on our services and products.  We do not sell your personal information to third parties. Your personal information may be shared with agents or contractors of istation solely for the purpose of performing services for istation but only with agents or contractors who have agreed to maintain the confidentiality of such information.  We may also disclose your personal information to third parties to comply with law or requests by government or law enforcement agencies, to enforce our Terms of Use, or to protect the rights, property or safety of istation and its customers.

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Student results from usage of The Imagination Station are available for review on the istation Web site. Student results may only be viewed as authorized by the school district. Generally, teachers may only see the results of students in his/her classroom, principals may only see the results of all students in his/her school and district level administrators may see the results of all students in the district. Student results are shared within istation on a need to know basis only. istation employees are required to keep the information confidential, and it may not be used for any purpose other than to carry out the services they are performing for istation.

Student user identification (first name and last initial) and user passwords assigned by istation are available to administrators and teachers on the istation Web site.

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In addition to being able to call our support services department, users of The Imagination Station may also email us their questions. Other than an email address, we do not request that users submit any personal information online for support services inquiries. We may, however, ask for additional non-personal information to better help us respond to support service questions. We use the email address to communicate directly with administrators, teachers, and parents. We do not sell or share these email addresses with third parties.

Adminstrators and teachers may create student accounts used for participation in The Imagination Station on the istation Web site. Creation of student accounts may occasionally require email exchanges between school personnel and istation support services. These communications may include first name and last name of the student, district/school issued student identification numbers, and istation user identification. This information is transmitted over a secure Internet connection and is used by istation only for the purpose of establishing user access.

Administrators and teachers may also make support service inquiries directly by email. Such inquiries may occasionally include the first and last name of students using The Imagination Station in their requests. This information is used only by istation to respond to user requests and for no other purpose.  

The Imagination Station automatically generates a log when an unexpected error condition in running the program is encountered. These logs may be automatically transmitted to istation for internal debugging purposes. Other than the user identification (first name and last initial), this log does not contain any personal information.

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Our goal is to provide you with a secure online experience. Steps that we have taken to protect your personal information are as follows:

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The istation Web site is registered with a High Assurance SSL Certificate to enable your browser to confirm the identity of the istation Web site before any transmission is sent. With this technology, the identity of our site is automatically confirmed behind the scenes prior to the transmission of any personal information requested. Further, the information you send us is encrypted, a process used to scramble information making it extremely difficult to read if wrongly intercepted. We utilize industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of your personal information including, your name, and address.

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istation has taken steps to ensure that personally identifiable information collected and access to usage results are secure, including limiting access to our database servers as well as password protections that guard against unauthorized access. Student usage information and passwords are encrypted and stored on each local computer. All personal information sent to us is encrypted during transmission, such as during login. Once the data reaches our server, personal information and student usage results are stored on a secure database. Access to this information is password protected and provided only to authorized users. 

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“Cookies” are small pieces of information that some Web sites store on your computer’s hard drive when you visit them. This element of data is a piece of text, not a program, that contains information identifying a user. When a user revisits a Web site, his or her computer automatically “serves up” the cookie eliminating the need for the customer to reenter the information. Like many other Web sites, istation uses cookies for this purpose. Your user “domain” is the only data stored on your hard drive by istation. Most web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. At a minimum, your web browser must allow temporary cookies which are not stored on your hard disk to log into the istation web site.

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Please be aware that other Web sites that may be accessed through our site may collect personally identifiable information about you that may also send “cookies.”  The information practices of those third-party Web sites are not covered by this privacy statement. We encourage you to read the privacy practices of such Web sites so that you are fully informed of their information practices. 

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istation may offer “managers” of accounts (school administrators and teachers) the opportunity to receive newsletters or other information about our products or services that we feel may be of interest. Only istation or agents working on behalf of istation will send you these direct mailings. If at any time you want to discontinue receiving this information, you can “unsubscribe” by following the instructions found at the end of istation email messages.

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istation cares about the safety of children and their use on the Internet. In accordance with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request or solicit personally identifiable information from anyone. 

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

istation welcomes your questions and comments about our privacy policy. You may contact us by email at support@istation.com.

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